Shipping policy
Effective Date: October 7, 2026
At Schawelle, we aim to provide clear shipping information so customers can understand how orders are processed, shipped, and delivered.
Order Processing
Our daily order cutoff time is 17:00 Pacific Time.
Orders placed through the Schawelle website are processed and shipped from our fulfillment warehouse in the United States.
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or U.S. public holidays may begin processing on the next business day.
Shipping Times
For eligible orders shipped within the United States:
Order Processing Time: 1–3 business days
Estimated Transit Time: 3–5 business days
Estimated Total Delivery Time: 4–8 business days
Delivery estimates are provided for informational purposes and are not guaranteed delivery dates.
Actual delivery time may vary depending on the shipping carrier, destination, weather, holidays, address accuracy, and other circumstances outside our reasonable control.
Shipping Coverage
We currently provide shipping to eligible addresses within the United States.
Shipping availability may vary depending on the product and destination.
Shipping Charges
Applicable shipping charges are displayed during the checkout process before the order is completed.
If an order qualifies for free shipping, the applicable shipping charge will be displayed as $0 at checkout.
Tracking Information
When tracking information is available, it will be provided to the customer through the order or shipping notification.
Tracking information may take some time to become active after the carrier receives and scans the package.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Schawelle is not responsible for delays or delivery problems caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@schawelle.com.
Delivery Delays
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, transportation disruptions, or other unforeseen events.
If a package is delayed, customers may use the tracking information provided by the carrier to check the latest delivery status.
Damaged Packages
If your package arrives visibly damaged, please contact us at support@schawelle.com as soon as possible.
Please provide your order number and clear photographs of the package and the damaged product when applicable.
Missing or Lost Packages
If tracking information indicates that a package has been delivered but you cannot locate it, please first check the delivery area and contact the shipping carrier for additional information.
If you still need assistance, contact us at support@schawelle.com with your order number and tracking information.
Contact Us
If you have questions about shipping or delivery, please contact:
Schawelle
Email: support@schawelle.com
ELIZABETH SCHAWL EB INC
965 MAIN ST
FORD CITY, PA 16226
United States